Frequently Asked Questions

• Promote your GuestLikeLocal eshop in your reservation confirmation messages.
• Remind guests who arrive late in the evening or at night.
• Avoid over-promotional language, focus on the specific needs of your guests.
• Include products/services matching the cultural/ethnic/religious background of your guests.
• Ensure the products/services you advertise are available at the season of the check-in date.

Please refer to our cancellation policy.

Get to know your guest before you start suggesting products or services. Talk to them and discover how they want to spend their time during their vacation. During check-out don’t forget to ask them about their input. Guest opinions are always useful for the hosts!

Offer something that will be valuable to your guests! Providing a generic basket to them, can be money consuming and it might go unnoticed! Take the time to ask them about their tastes and hobbies and create a personalized and unique experience!

• Room upgrades: a classic but always useful option!
• Experience and service packages: There is no better feeling than knowing that a custom-built experience is waiting for you in your trip destination. The packages may vary according to the type of visitors you are welcoming to your hotel: family packages, frequent guest packages or couple’s packages. Get to know your customer and offer accordingly!
• Food and beverages: A simple but efficient solution for guests as well as hoteliers. Nowadays, tourists expect a lot when it comes to their gastronomical experience in a foreign country! Go the extra mile and offer a discounted price dinner to your favorite vegan restaurant or the best place to enjoy local cuisine! It sure won’t go unnoticed.
• Activities: People have stayed locked down for quite a bit, so it’s time to go out! Suggest activities that will allow your visitors to experience what the area has to offer. From local tours to cycling around the city… the possibilities are endless!

• Please refer to our cancellation policies for guests and hosts.
• Kindly ask your guests to cancel their order.

• Please refer to our cancellation policies for guests and hosts.
• Kindly ask your guests to cancel their order.

• Anything that your guests might need.
• Anything according to our terms of service.

• Use the great photos in our professional photo gallery for the most popular products.
• Use great quality photos – great photos help increase sales.