Earn Commission Free Sales

Frequently Asked Questions

Sales

How do I generate sales?

  • Promote your GuestLikeLocal eshop in your reservation confirmation messages.
  • Remind guests who arrive late in the evening or at night.
  • Avoid over-promotional language, focus on the specific needs of your guests.
  • Include products/services matching the cultural/ethnic/religious background of your guests.
  • Ensure the products/services you advertise are available at the season of the check-in date.

How can I cancel an order?

Please refer to our cancellation policy.

I always leave a basket with local treats to my guests. I don't need to promote anything else to my guests.

Get to know your guest before you start suggesting products or services. Talk to them and discover how they want to spend their time during their vacation. During check-out don’t forget to ask them about their input. Guest opinions are always useful for the hosts!

I really don't have anything to promote to my guests.

Offer something that will be valuable to your guests! Providing a generic basket to can be money consuming and it might go un noticed! Take the time to ask them about their tastes and hobbies and create a personalized and unique experience.

What can you upsell?

Room upgrades: a classic but always useful option! – Experience and service packages: There is no better feeling than knowing that a custom-built experience is waiting for you in your trip destination. The packages may vary according to the type of visitors you are welcoming to your hotel: family packages, frequent guest packages or couple’s packages. Get to know your customer and offer accordingly! – Food and beverages: A simple but efficient solution for guests as well as hoteliers. Nowadays, tourists expect a lot when it comes to their gastronomical experience in a foreign country! Go the extra mile and offer a discounted price dinner to your favorite vegan restaurant or the best place to enjoy local cuisine! It sure won’t go unnoticed. – Activities: People have stayed locked down for quite a bit, so it’s time to go out! Suggest activities that will allow your visitors to experience what the area has to offer. From local tours to cycling around the city… the possibilities are endless.

My guests cancelled their reservation but not their GuestLikeLocal order. What happens now?

  • Please refer to our cancellation policies for guests and hosts.
  • Kindly ask your guests to cancel their order.

What if a product ordered by a customer is not available for a certain check-in?

  • Please refer to our cancellation policies for guests and hosts.
  • Kindly ask your guests to cancel their order.

What kind of products should I upload?

  • Anything that your guests might need.
  • Anything according to our terms of service.

What photos to use on product/service listings?

  • Use the great photos in our professional photo gallery for the most popular products.
  • Use great quality photos – great photos help increase sales.

More Frequently Asked Questions

Sales

Sales

How can I increase my REVPAR?

Vacation Rentals

Vacation Rentals

Is it ok to use it?

Pricing

Pricing

How much does it cost?

Hotels

Hotels

Increase your RevPaR, enrich your offerings

Sustainability

Sustainability

How can I embrace it in my business?

Refer a Friend

Refer a Friend

How does this work?

How To

How To

Is it easy to sign up for GuestLikeLocal?

Payments

Payments

How do I get paid?

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